Do I have to pay customs duty?
Depending on the amount of your order, you may be subject to customs duties. Please be aware that you will be responsible for any customs fees charged by customs.
Is it possible to specify the time of delivery?
No, it is not possible to set a specific time for receiving the package if it is shipped by US Mail.
If you are sending a large quantity of items via Kuroneko Yamato, you can specify a certain time.
(It depends on the number and size of the items you order)
I bought an item from a store in Hawaii, but it's not on the website, can I still buy it?
If you can't find the item in the online store, please contact us at firstname.lastname@example.org.